Dr. Laila Smith has been working for 20 years in the development arena both in Canada, South Africa and within Southern Africa. With a PhD in urban geography, Laila has focused her professional interests on addressing inequality in service delivery in the face of rapid urbanization. She has spent over a decade in the South African water sector wearing a variety of hats ranging from: research in public private partnerships; regulating water services for the City of Johannesburg; developing and implementing bottom-up methodologies for citizen engagement in the regulation of municipal water and sanitation services; and as Head of Policy for the Mvula Trust, steering civil society policy engagement in strengthening local government capacity to deliver services. Over the last four years, Laila has been managing the Australian in water and sanitation in Southern Africa.
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